A consumer tells you they have situational stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer?

• A. Tell the consumer their feelings are normal, and they should not worry.
• B. Assist the consumer in developing a wellness plan to address their concerns.
• C. Advise the consumer of stronger anxiety medication options to try.
• D. Take the consumer to a 12-step meeting to support their overall wellness.

Answer: (D)

Focusing on connecting the person with supportive, non-clinical resources is key. When stress comes from everyday life and isn’t tied to a diagnosis, a peer supports wellness by expanding social connection and practical coping options rather than pursuing medical treatments. Bringing the consumer to a 12-step meeting offers immediate peer support, shared experiences, and a structured environment to learn strategies for managing stress, building routine, and reducing isolation. This aligns with the peer support approach of meeting people where they are and helping them tap into recovery-oriented networks.

Medicating options or clinical diagnoses are outside a peer’s scope, so suggesting stronger anxiety medications isn’t appropriate. Simply telling someone their feelings are normal may minimize their stress, and while creating a wellness plan is valuable, taking the step to participate in a community meeting provides concrete, experiential support that can empower the consumer to manage situational stress more effectively.